DELEGATE TERMS & CONDITIONS

The Association of School Business Administrators National Conference (ASBA 2025) (the ‘Event’) is organised and run by Encanta Event Management (the ‘Organiser’). In registering for this Event, you agree to the following delegate terms and conditions.

Please read these delegate (the ‘delegate’, ‘participant’, ‘you’ or ‘your’) terms and conditions carefully as they contain important information. You acknowledge that you have read and agree to be bound by these conditions by submitting your online registration form or attending or participating in the event if you are not required to pre-register. 

Registration

To register for the Event, delegates must submit an online registration form and follow any directions set out. Upon successful submission of your registration, a confirmation email of registration and tax invoice will be sent to the email used during the registration process. Please contact Encanta Event Management on +61 8 9389 1488 if you do not receive a confirmation email.

If a person is registering on behalf of a delegate/s it is the responsibility of that person to notify the delegate of the terms and conditions of registering, for which they will be agreeing to on the behalf of the delegate. Responsibility also includes providing full details of the delegate’s/s’ registration details as confirmed.

Where Early Bird Registration rates are available, these must be booked and paid in full prior to the early bird closing date. Any unpaid early bird registrations will revert to standard registration fees after the closing date.

The Organisers cannot guarantee the availability of social function/s ticket/s to delegates who register late (inside 6 weeks before the start of the Event) as there is a possibility the social program may be fully subscribed.

Acceptance of registration is at our discretion and the Organiser reserves the right to decline any registration application. A refund will be provided for any declined registration forms.

Any changes to your registration or transfer to another delegate, must be emailed to asba@encanta.com.au.

Payment

Payment in full must be received at the time of registration or no later than 7 days from the invoice date. In the event the full payment is not received before the deadline indicated, the delegate may be refused entry to the Event. Non-payment will not be considered as a cancellation. A formal cancellation by email is required to be submitted to the Organiser or you will be liable as per the cancellation policy for the event.

Payment can be made by credit card, Visa, MasterCard or American Express and may incur credit card surcharges. Electronic Fund Transfer (EFT) is available in advance of the Event with bank details displayed on all invoices issued. All fees stated are in Australian dollars and include GST unless otherwise stated.

Event Changes

The Organiser reserves the right to make alterations to the Event program, venue, and timings at any time. In the event of it being found necessary, for whatever reason, that the Event is being postponed or the dates being changed, the Organisers shall not be liable for any expenditure, damage or loss incurred by the delegate. If by re-arrangement or postponement the event can take place, the booking between the delegate and the Organisers shall remain in force and will be subject to the cancellation schedule below.

Cancellation Policy

Notice of cancellation and requests for a refund, by individuals or groups, must be received in writing by email to Encanta Event Management, asba@encanta.com.au

The date of the email receipt will be the basis for considering refunds. Refunds will be made after the event less an administration fee of $150.00 per person.

The following cancellation charges apply:

  • Cancellations received on or prior to 19 March 2025: Full Refund less a $150.00 per person administration fee.
  • Cancellations received on and between 20 March 2025 - 18 April 2025: refund of 75% of registration cost.
  • Cancellation received on and after 19 April 2025: No refund.

(Application for refund will be considered under exceptional circumstances)

No refund will be granted for failure to attend/no show. As an alternative to cancellation, your registration, and additional items, such as social events and partner programs etc, may be transferred to an ASBA Member without penalty.

In the unlikely event of the program being cancelled by the Organiser, a full refund will be made, less administration fee. Liability will be limited to the amount of the fee paid by the delegate and there will not be any additional liability to the Organiser, event hosts or any other individual associated with the event organisation. We shall not be liable to you for travel, accommodation or other costs and expenses incurred if we are required to cancel or relocate the event.

Force Majeure

The Organiser will not be liable (except as required by law) for any loss, damage, injury, costs, or expenses in relation to:

  • events which are beyond the control of the Organiser including but not limited to acts of God, pandemic, epidemic or other widespread illness, blackouts, fire, explosion, flood, earthquakes, war, national emergency, military unrest, acts of terrorism, protests, riot, civil commotion, industrial action, lockouts, strikes or other labour disputes.
  • Acts or omissions of an independent contractor or other party outside of the Organiser’s control who supplies products or services in connection with the Event.
  • Unknown or unforeseen defects in any venue, vehicle, device, or material used in connection with the Event.

Accommodation Terms and Conditions

To book accommodation, please complete the accommodation section on the online registration form. The rates quoted are per room per night and are inclusive of GST and apply to single, twin, or double occupancy only. Breakfast is not included in the rate unless otherwise stated.

Accommodation payment requirements are detailed on the online registration form. Credit card details provided will be secured and forward to the hotel by the Organiser, if applicable. Any additional hotel charges incurred during your stay are to be settled directly with the hotel upon check-out unless an alternate arrangement has been made prior to arrival.

All accommodation bookings are covered by the relevant hotel’s own terms and conditions which are available on the Event website. Policies listed on the Individual hotel website may not apply to bookings may with the Organiser as the rates are contracted at a group rate.

Most hotels allow you to check in from 2pm and check out from 10am the next morning. If you wish to check in earlier or check out later, please notify the Organiser, additional charges will apply. If you will be arriving late (after 6pm), please advise the Organiser to avoid your room being released by the hotel.

Visa Requirement

It is the sole responsibility of the attendee to take care of his/her visa requirements. Attendees who require an entry visa must allow sufficient time for the application procedure. Attendees should contact the nearest embassy or consulate to determine the appropriate timing of their visa applications.

Photography & Filming

For promotional purposes, photos and video recordings will be taken during the event.

Insurance

Registration fees do not include insurance. All participants are advised to procure their own insurance to cover all risks including (but not limited to) costs of travel, accommodation, registration and ticket fees, personal property, health and medical expenses, injury, death, and all other risks. The event, host organisation and organisers will not be held liable for any claims under any circumstances.

Indemnity

In the event of industrial disruption or other unforeseen circumstances, the Host, Organising Committee, and the Organiser accept no responsibility for loss of monies incurred by delay or cancellation.

Liability

Views expressed by speakers, sponsors and/or exhibitors are their own. The Organisers, Host and Organising Committee cannot accept liability for any advice given, or views expressed, by any speaker, sponsor and/or exhibitor at the event or in any material provided to delegates. In addition, the Organiser shall not be responsible or liable for any direct or indirect loss or damage of any sort incurred as the result of the services or information provided in connection with the event.

Privacy

The Organiser operates a strict privacy policy and is committed to protecting the privacy of its delegates.

During the registration process, the Organiser will gather and record personal information necessary for your attendance. All personal information is gathered, stored, and disseminated in accordance with the National Privacy Principles (NPPs) as set out in the Privacy Act 1988 (as amended).

General

We reserve the right at all times to change, amend, add, or remove any of the above terms without prior notice. If one or more of the conditions outlined in these Delegate Terms & Conditions should be or become invalid, the remaining conditions will continue to be valid and apply. These Delegate Terms & Conditions apply to all participants of this Event, including speakers, sponsors, and exhibitors.

 

 


Encanta Event Management Privacy Policy

ABN 82 064 781 568

 

Introduction

Encanta Event Management ("we", "our", "us") is committed to protecting the privacy of our clients, attendees, and website users ("you", "your").

When collecting, using, and handling personal information, Encanta Event Management are committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and the General Data Protection Regulation (GDPR) of the European Union.

This Privacy Policy outlines what kinds of personal and sensitive information we collect, why we collect this information and how we use, disclose, and safeguard your information when you interact with our services.

Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable.

Sensitive information is a subset of personal information and includes information or an opinion about your:

  • racial or ethnic origin
  • political opinions
  • religious beliefs or affiliations
  • philosophical beliefs
  • sexual orientation
  • criminal record
  • health information
  • genetic information.

Information We Collect

Personal Information

We may collect personal information from you in various ways, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Occupation
  • Date of Birth | Age
  • Employer Details
  • Payment information

Sensitive Information

In very specific situations, Encanta Event Management might need to gather sensitive information about you. If we do, it will be with your consent, to prevent a serious and immediate threat to life or health, or as legally required or permitted. We will also take proper measures to ensure the security of this information.

Non-Personal Information

We may also collect non-personal information about you, including but not limited to:

  • Browser type
  • IP address
  • Operating system
  • Usage details

How We Collect Your Information

We collect your personal information directly from you, including but not limited, when you:

·         interact with us online.

·         interact with us over the phone.

·         interact with us in person.

·         attend an event organised by Encanta Event Management.

·         participate in surveys or questionnaires.

·         subscribe to our mailing list.

·         apply for a position with us as an employee, contractor, or volunteer.

How We Use Your Information

We use the information we collect from you in the following ways:

  • To process your event registrations and payments
  • To communicate with you regarding events and services
  • To provide and manage our services
  • To comply with legal and regulatory requirements

Disclosure of Your Information

We may disclose your personal information to third parties in the following circumstances:

  • To service providers who assist us in operating our business and delivering services to you
  • To comply with legal obligations, government requests, and applicable laws
  • To protect our rights, property, and safety, and those of our users and others
  • In connection with a merger, acquisition, or sale of all or a portion of our business

Security of Your Information

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security.

Direct Marketing

We may send you direct marketing communications about our services, opportunities, or events if you have requested or consented to receive them. These messages may be sent via mail, SMS, or email, in compliance with marketing laws like the Australian Spam Act 2003 (Cth). If you prefer a specific method of communication, we will try to use it when possible. You can opt out of these communications anytime by following the "unsubscribe" instructions or contacting us directly.

Retention of Personal Information

We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.

Your Data Protection Rights

You have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

To exercise these rights, please contact us at [contact email/phone number].

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience. You can set your browser to refuse cookies or to alert you when cookies are being sent. If you do so, please note that some parts of our website may not function properly.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Encanta Event Management

Suite 6 884 Beaufort Street

Inglewood WA 6052

+61 8 9389 1488

events@encanta.com.au

www.encanta.com.au

Thank you for choosing Encanta Event Management. We value your trust and are committed to protecting your privacy.

 

 

The ASBA 2025 Conference is committed to sustainability practice and reducing the impact on the environment. We encourage all attendees, sponsors, exhibitors, and suppliers to also consider environmentally friendly options in attending the ASBA 2025 Conference.

Our efforts to reduce our carbon footprint:

  • Printed materials are kept to a minimum, with attendees encouraged to use electronic resources such as the ASBA 2025 Conference website.
  • Abstract materials are provided electronically only, via the website or app.
  • Name badges use paper and lanyards that can be recycled.
  • Meeting bags are not provided.
  • Sponsors and Exhibitors are requested to reflect positive environmental values and practices in their participation.

What can you do?

  • The Hotels selected by the Meeting are all located near to the Convention Centre. Where possible, we encourage you to walk between locations rather than taxi or drive.
  • Please follow the waste separation instructions at the venue and at your accommodation.
  • Tap water stations are available in the Centre, please bring your own reusable bottle or use the keep cup provided.
  • Please bring a reusable bag, if required, to carry your ASM materials in.